© 2016 Daved Veg / Javezam
Nairobi, the bustling capital city of Kenya, is home to some of the most exciting things happening in Sub-Saharan Africa today. With a population of about 3.2 million, this growing and dynamic city features a burgeoning middle class, plenty of international tourists (who usually use the city as a starting point for safari vacations), one of the only national parks located inside of a city, and an incredible cultural life. Nairobi’s museums, unique wildlife, and wonderful culinary scene have not only drawn tourists to this incredible city, but convinced some to stay.
According to the USDA Foreign Agricultural Service, the Hotel, Restaurant, and Institutional food service industry is the fastest growing sector in the Kenyan economy—and will continue to be for the foreseeable future. This is due to the aforementioned growing middle class and vibrant tourism sector, which continues to grow year after year. Nairobi is the epicenter of this growth, and it is where the restaurant industry is seeing the most consistent development.
Tourists have high standards when it comes to prepared cuisines, and Kenyans, growing ever more discerning by the day, do as well. The proliferation of options in the country has been a boon for diners, who find themselves presented with a nearly endless array of restaurants to choose from. Those restaurants that rise to the top, and become popular with diners day after day, and year after year, are those that consistently deliver the highest quality and best service. Few businesses can maintain this kind of excellence for extended periods of time, as it is extremely difficult.
The head chef cannot be present for every single service of the year, and management must be delegated to young talent in order for a restaurant to stay open day after day. This is why Quality is such an important tool for restaurateurs: it allows them to build systems that ensure excellence day after day. One restaurant in Nairobi that has perfectly maintained the delicate balance of crafting beautiful cuisine and the provision of amazing service is Izakaya Cheka, a Japanese restaurant and bar in the affluent Kyuna Estate neighborhood. © 2016 Daved Veg / Javezam
Japanese Izakaya Cheka focuses on providing a diverse, yet authentic Japanese menu that includes sushi, noodles, sashimi, grilled seafood, and a lot more. Each dish is lovingly crafted according to its traditional recipe, and includes the highest quality, most authentic ingredients available sourced from around the world. Visitors are pleasantly surprised that such authentic and high quality Japanese cooking can be found in Nairobi, and often leave great reviews on sites such as Yelp and TripAdvisor.
With its reputation as one of the very best restaurants in Nairobi, Izakaya Cheka now has the task of maintaining and improving its quality on a consistent basis ahead of it. Talent management is incredibly important to Izakaya Cheka. Consistently hiring the best, providing comprehensive training, and keeping employees happy in their work have lead to the formation of a top team of professionals, providing the best quality in food and service day after day.
For its contribution to an important economic sector, for its quality of product, and for its maintenance of excellence year after year, Izakaya Cheka has earned the recognition of Business Initiative Directions with its 2016 BID Quality Award.
ABOUT BID AND THE INTERNATIONAL STAR FOR LEADERSHIP IN QUALITY AWARD:
BID is a private and independent organization founded in 1984, whose primary activity is business communication orientated towards quality, excellence and innovation in management. A leader in the broadcasting of Quality Culture, BID recognizes those companies and organizations which lead the most important activities in the business world, and is considered the founding organization in the broadcasting of the Culture of Quality, Excellence and Innovation in 179 countries. The trophy symbolizes a pledge to the principles of Quality Culture. The QC100 Total Quality Management Model, together with the Quality Mix program, media coverage of the convention and its impact on the community and business sector, create an unmatched platform for continuous improvement within the organization and awareness of the achievements of the company at an international level. Awards are given only to those who are committed to improving their Quality Culture based on the principles of the QC100 Total Quality Management Model. Candidates are proposed by the leaders of previously awarded companies who they consider worthy of the award. Especially meritorious candidates may also be nominated. The International BID Quality Award Selection Committee then chooses the winning companies who will receive the award in New York, Paris, Geneva, Frankfurt, Madrid and London.