Spotlight on Education

KPJ Healthcare University College

Malaysia’s top private healthcare university grows through organizational quality

© 2016 R. Ulmena / D. Veg

Malaysia, the Southeast Asian nation located on the Malay Peninsula and a significant portion of the island of Borneo is one of the world’s most exciting young economies. With a population of nearly 30 million, the country is known around the world for the iconic skyscrapers of its capital and largest city, Kuala Lumpur, and its extensive wealth of beaches, wildlife, and diversity. Its mix of Malay, Chinese, Indian, and European ethnicities, cultures, and cuisines has created a vibrant national identity of inclusiveness, shared-difference, and an enterprising spirit unsurpassed anywhere in the world.

Malaysia has been a steadily and quickly developing country for years, and it boasts one of Asia’s top economic records. It has averaged an annual GDP growth rate of 6.5% from 1957 to 2005, and was ranked as the 6th most competitive economy in Asia by the World Economic Forum in 2014. It is now the third largest economy in Southeast Asia behind only the more populous countries of Thailand and Indonesia, and is ranked 28th in the world.

With all of its development, its healthy amounts of infrastructure, and its growing job opportunities for highly skilled workers, tertiary education has been a rapidly growing phenomenon as well, especially the private sector. One key area that the private sector has been contributed skilled worker training is in healthcare, an effort lead by KPJ Healthcare University College (KPJUC).

Malaysia’s healthcare system compares favorably with those of western countries—such as the United States—in key metrics like infant mortality, and it has transformed radically to reach that point. Today, the country combines universal health care provided by the state with a private healthcare system providing more specialized care. With a growing population, the need for qualified healthcare professionals is ever-present, both for public and private sector hospitals. This is why KPJ Healthcare, Malaysia’s leading private healthcare provider, founded KPJUC in 1991.

KPJ Healthcare operates 25 private specialist hospitals in Malaysia, treating 2.6 million patients annually, making it the largest private healthcare system in the country. The company also has key investments abroad, with two hospitals in Jakarta, Indonesia; one in Bangkok, Thailand; one in Dhaka, Bangladesh; and a retirement community in Brisbane, Australia rounding out the portfolio. Its decision to build a private university specializing in training healthcare professionals was influenced by the pressing need for human capital in these areas. The decision, it seems, was a good one, and KPJUC is now the top such institution in the country.

© 2016 R. Ulmena / D. Veg

KPJ Healthcare University College has its main campus in in Nilai, a town that is growing quickly thanks to its easy access to Kuala Lumpur and Kuala Lumpur international airport. Nilai is known for being the home to many of Malaysia’s most important colleges and Universities, and as such, students from all over the world live there. KPJUC has grown quickly alongside its hometown. At its inception, the college started out with an inaugural class of 30 students and 1 degree program, in general nursing. Today, the college offers 12 academic programs at three campuses, and has a current enrollment of over 2,500 students. Its additional branches in Penang and Johor have expanded access to high quality medical training geographically, and have helped to cement KPJUC’s status as the top private health professional university in the country, having produced over 5000 nurses for Malaysia’s hospitals thus far.

In addition to its Bachelor’s degree programs, Diploma-awarding programs, and post-graduate Master’s programs, KPJUC also offers short training programs for existing healthcare professionals to add skills in key areas. These “continuing professional development” programs are outstanding resources for the intellectually curious, the professional ambitious, or simply those who need to brush up their skills in the ever-changing technological landscape.

So far, KPJ Healthcare University College has had an excellent track-record, with incredibly high-rates of its students passing the requisite board and licensing exams for their chosen careers. Students are put first and foremost at KPJUC, and an attitude of acceptance, compassion, and patient-oriented care is developed in future nurses, gerontologists, radiologists, and others who make their way through the college’s rigorous programs.

For its growth, its training in key economic areas of its country, its quality of education, and its continuing support of healthcare professionals with continued training opportunities, KPJ Healthcare University College has been selected to receive the 2016 BID Quality Award, one of the world’s most prestigious honors for organizational quality, excellence, and sustainability.


BID is a private and independent organization founded in 1984, whose primary activity is business communication orientated towards quality, excellence and innovation in management. A leader in the broadcasting of Quality Culture, BID recognizes those companies and organizations which lead the most important activities in the business world, and is considered the founding organization in the broadcasting of the Culture of Quality, Excellence and Innovation in 179 countries. The trophy symbolizes a pledge to the principles of Quality Culture. The QC100 Total Quality Management Model, together with the Quality Mix program, media coverage of the convention and its impact on the community and business sector, create an unmatched platform for continuous improvement within the organization and awareness of the achievements of the company at an international level. Awards are given only to those who are committed to improving their Quality Culture based on the principles of the QC100 Total Quality Management Model. Candidates are proposed by the leaders of previously awarded companies who they consider worthy of the award. Especially meritorious candidates may also be nominated. The International BID Quality Award Selection Committee then chooses the winning companies who will receive the award in New York, Paris, Geneva, Frankfurt, Madrid and London.

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