The Quality Series

SAILOR INFO TECH, Diverse IT Services from Bangladesh

Part of a new ambitious generation of Bangladeshi start-ups, Sailor Info Tech rises above with excellence and smart management

© 2016 D. Veg / J. Zamora

Bangladesh, the 8th most populous country in the world with about 171,700,000 residents, has been one of the most impressive economic success stories in recent years. As recently as 1990, the poverty rate in Bangladesh was at 57%, but today, poverty is below 25%. The country has achieved such major progress in the area of human development thanks to its improving education system, the increase in available high quality healthcare, and of course, its growing economy.

The economy began to take off in the early 2000’s when free market reforms from years prior began to reap rewards, and the private sector began a rapid expansion. The agricultural industry, food processing, textiles, and notably garment exports have been major contributors. Bangladesh has been growing economically ever since. According to the latest reports from the International Monetary Fund (the IMF), the economy of Bangladesh is the second fastest growing major economy of 2016, with rate of GDP increase estimated at 7.1%. Today, the economy is growing thanks to new growth in the services sector, especially in exported services.

In the major urban and financial centers of Dhaka and Chittagong, a new dynamic and ambitious generation of Bangladeshis are beginning to emerge, and new generation of businesses with them. Highly educated, cosmopolitan, and globally minded, these young Bangladeshis are entering the world of entrepreneurship with aplomb, and they are focusing their energy on globally-in-demand industries like IT, software development, and tech services.

Though the tech industry is still relatively young in Bangladesh, the country is quickly gaining recognition around the world for the quality and can-do attitude of its technical companies. One of the most successful of this new crop of Bangladeshi-founded tech companies is Sailor Info Tech, from Dhaka.

Based in the capital and largest city of Bangladesh, Sailor Info Tech is at the center of the country’s burgeoning tech and IT start-up scene, and it has become a paragon of quality and excellence ever since its founding. Managed by it's CEO Mr. Nazmul Hasan Nahid, Sailor Info Tech works with clients from countries around the world, providing services such as web development, mobile app development, social media marketing, graphic design, e-commerce solutions, IT consulting, online advertising, quality assurance and testing, and software development to companies working in many different industries. It boasts a lengthy portfolio of completed projects and a long list of satisfied clients.

© 2016 D. Veg / J. Zamora

So, how does Sailor Info Tech rise above the competition and deliver customer satisfaction again and again. According to the management, it not only comes down to the technical abilities of the staff, but also to the way the company is run. The principles of Total Quality Culture and Continuous Improvement are at the center of the way Sailor Info Tech operates, and they put special attention of pursuing an expression of their values, their mission, and their vision in everything that they do.

The key values that Sailor Info Tech works under are operating responsibly, executing projects with excellence, applying innovative ideas to solutions, and ensuring profitable outcomes for clients. The company also engages with its community through providing free educational materials through its website, in which it shares resources for those wishing to pursue careers in tech get a head start in their training.

In addition to its customized solutions and software creation, Sailor Info Tech also offers its own, turn-key solutions for clients to handle the everyday tasks necessary in running their businesses. This includes its own POS solution (point of sale), stock management software, hotel booking system, and more. Through its many additional ventures on the web, Sailor Info Tech envisions a future as a global tech giant, and an icon of Bangladesh’s newfound centrality in the global tech landscape.

For its comprehensive and effective Quality systems, its growth in a new and exciting industry, and its innovation in the sector at home and abroad, Business Initiative Directions has selected Sailor Info Tech to receive the 2016 BID International Quality Award, one of the highest international awards recognizing excellence and quality in the way that global organizations are run.


BID is a private and independent organization founded in 1984, whose primary activity is business communication orientated towards quality, excellence and innovation in management. A leader in the broadcasting of Quality Culture, BID recognizes those companies and organizations which lead the most important activities in the business world, and is considered the founding organization in the broadcasting of the Culture of Quality, Excellence and Innovation in 179 countries. The trophy symbolizes a pledge to the principles of Quality Culture. The QC100 Total Quality Management Model, together with the Quality Mix program, media coverage of the convention and its impact on the community and business sector, create an unmatched platform for continuous improvement within the organization and awareness of the achievements of the company at an international level. Awards are given only to those who are committed to improving their Quality Culture based on the principles of the QC100 Total Quality Management Model. Candidates are proposed by the leaders of previously awarded companies who they consider worthy of the award. Especially meritorious candidates may also be nominated. The International BID Quality Award Selection Committee then chooses the winning companies who will receive the award in New York, Paris, Geneva, Frankfurt, Madrid and London.

View more about BID Awardees: